Privacy Policy

Aglo Bond Pvt Ltd ("Aglo", "we", "us", or "our") respects your privacy and is dedicated to protecting your personal data. This Privacy Policy details how we collect, process, use, store, and safeguard your information when you visit our website aglo.trade or purchase our products.

We collect essential personal information required to process your orders, provide customer care, and optimize your website experience:

• Contact Details: Full name, delivery address, billing address, phone number, and email address provided during checkout or registration.
• Order & Transaction Data: Items purchased, transaction IDs, payment confirmation, and tax invoice details. Note: Sensitive payment credentials such as card PINs, CVVs, or Netbanking passwords are processed exclusively through encrypted, PCI-DSS compliant payment gateways and are never stored on our servers.
• Technical & Browsing Data: IP address, browser type, device information, operating system, and site interaction metrics collected via standard cookies to ensure security and improve performance.

Your information is used strictly for legitimate operational purposes:

• Processing, packing, dispatching, and delivering your orders.
• Sending order confirmation, shipping tracking, and customer service updates.
• Communicating promotional offers, new product launches, or traditional recipes (only if you subscribe to our updates).
• Detecting, preventing, and addressing fraud or security vulnerabilities.

We strictly do not sell, rent, or trade your personal information to third parties. Data is shared only with trusted logistics and technical partners necessary to complete your order:

• Logistics & Courier Partners: Third-party delivery providers (such as Delhivery, BlueDart, or India Post) receive your address and phone number to fulfill deliveries.
• Payment Gateways: Licensed payment aggregators receive transaction details to complete payment verification safely.
• Legal Compliance: We may disclose information if required by Indian law, law enforcement, or regulatory directives.

We employ robust 256-bit SSL encryption, firewalls, and restricted administrative data access controls to prevent unauthorized access, alteration, or disclosure. Personal information is retained only as long as necessary to fulfill order commitments and satisfy legal, accounting, or tax obligations.

You have the right to request access to your personal data, request corrections of inaccuracies, or request deletion of your account. For any privacy queries or data requests, please write to us at sales@aglo.trade or visit our registered address at 2/1 A Sarat Bose Road, 5th Floor Lansdowne tower, Kolkata 700020.